At Elite Pet Taxi, we take immense pride in the quality of the pet taxi service we provide. But don’t just take our word for it – our clients have spoken!
Uncover what our clients have to say, and gain a firsthand perspective on the difference we make. Read our reviews from our clients on Google – their stories tell ours. Our delighted clients have shared their reviews, complete with pictures, showcasing their positive experiences with our service.
EXCELLENT Based on 367 reviews Posted on Marie KooTrustindex verifies that the original source of the review is Google. Our driver Marcel Zubko was amazing. Before the trip, when we were just communicating via text, he was conscientious and helpful - he outlined the route and reviewed our dogs' documents. In person, he was courteous and personable. At the start of the trip, he explained the route and what to expect at inspection. He helped us through animal inspection. This was my first time traveling with animals (2 tiny senior dogs) and we were all very nervous. Marcel greatly reduced my stress level throughout this entire process. My dogs and I were truly lucky to have met Marcel.Posted on Blaire AliseTrustindex verifies that the original source of the review is Google. I couldn’t have had a better experience with Marcel! I was nervous moving with my kitty to the UK but he made me feel so at ease. Great service - highly recommend!Posted on Rex RexTrustindex verifies that the original source of the review is Google. I travelled at the beginning of March 2026 with my cat from Hong Kong. The whole process of planning the trip (which I had not done before) was stressful. I wanted to fly with my cat in the cabin so chose Lufthansa from HK to Paris (via Frankfurt) for that reason. I planned everything more than 6 months in advance. Then, 1 week before my trip the French pet taxi company I had booked with suddenly tells me they cannot drive us anymore from Calais to London. I was in an absolute state of panic. After some googling and scouring of online reviews I found this company, messaged them on Whatsapp, they got back to me immediately with really detailed and clear info from the lady in the office and I was booked within the hour. From then on the communication was perfect, the meet and greet at Charles de Gaulle was prompt. The car was ready for the cat, with blankets on the seat so that he could be taken out of the carrier and stretch and travel comfortably. Litter was also provided. Snacks and water provided for human travellers provided also, in the car. The driver was so kind and really understood how stressful it is to travel with a pet but as soon as we were in the taxi we felt at ease and everything went so smoothly. Superb, kind and professional service. I would highly recommend.Posted on Laura JacquesTrustindex verifies that the original source of the review is Google. Rene and Lucia were so helpful and made the process of transporting me and my dog from the Netherlands to the UK, an easy and stress-free one. Highly recommend!Posted on ConnorTrustindex verifies that the original source of the review is Google. Professional service, clean car with padding on the seats. Rene brought snacks, water, and a litter box and gave plenty of time for rest stops. Definitely going the extra mile and quickly navigating through LeShuttle and border patrol makes it obvious that they know what they’re doing.Posted on Ashley RutterTrustindex verifies that the original source of the review is Google. We had the most amazing experience with Elite Pet Taxi. As everyone knows who is traveling internationally with a pet, it is such a stressful process. There are a lot of pet taxi companies to choose from, but Elite Pet Taxi was amazing, and we are so happy we chose to work with them. Lucia was so timely and friendly in her replies, and incredibly helpful and informative. She helped choose which size car we needed and booked the Le Shuttle tickets for us. Marcel was our driver and he was also so communicative, on time, knowledgable, accommodating and friendly. Their service is top notch and fairly priced. We had no issues getting through immigration and we are so incredibly grateful to them!Posted on Sam MTrustindex verifies that the original source of the review is Google. Taxi service was great, Rene was Awesome, picked me up at arrivals, walked me to the car, helped me load my luggage, provided water and a snack, helped with cat shuttle procedures. Rene was fun and generous the entire ride, I had a great time talking with him while we made our journey from Paris to MildenhalPosted on Debbie EnnisTrustindex verifies that the original source of the review is Google. Lucia was great to work with during the booking process. Rene provided us with the most excellent service from Paris to Cambridge. Thank you so much for taking care of me and the puppies! Debbie, Sherman & Tank.Posted on Alice BorcianiTrustindex verifies that the original source of the review is Google. We had such a wonderful experience with our driver today. From the very beginning, he was professional, kind, and incredibly helpful. Traveling with my dog Sky can sometimes be stressful, but he made everything feel easy and smooth. He was patient, attentive, and genuinely caring — not only towards me but also towards Sky, which meant a lot. The ride was comfortable, well-organized, and perfectly on time. His calm and friendly attitude made the whole journey feel relaxed and safe. I truly appreciate the level of service and would highly recommend him to anyone, especially if you’re traveling with a pet. Thank you again for making our day so much easier 🤍Posted on James Paul CostaTrustindex verifies that the original source of the review is Google. Traveling on its own is stressful let alone with pets and/or kids. Rene, Lucia and Elite Pet Taxi take away all that stress and provide a highly professional, relaxing and peaceful service when crossing over to England with pets. From the pick up at the airport to the drive to the pet customs station it was a breeze.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more